Terms and Conditions
1. Introduction
These Terms and Conditions govern your use of our website [website name]. By accessing or using our website, you agree to be bound by these terms. If you do not agree to these terms, please do not use our website.
You may not use our website for any illegal or unauthorized purpose. You are responsible for maintaining the confidentiality of your account and password. You agree to be responsible for all activities that occur under your account or password.
All content on our website, including text, graphics, images, and logos, is the property of [website name] and is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or display any content from our website without our prior written permission.
Our website is provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. We make no representations or warranties about the accuracy, completeness, reliability, or suitability of the content on our website.
In no event shall [website name] be liable for any damages whatsoever, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising out of or in connection with your use of our website or its content.
We may update these Terms and Conditions from time to time. Your continued use of our website after the effective date of any changes constitutes your acceptance of those changes.
These Terms and Conditions shall be governed by and construed in accordance with the laws of [jurisdiction]. Any dispute arising out of or in connection with these Terms and Conditions shall be submitted to the exclusive jurisdiction of the courts of [jurisdiction].
If you have any questions about these Terms and Conditions, please contact us at .
Privacy Policy
Last updated: [Insert Date]
Mind Weavers Online LLP (“Mind Weavers”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or book a consultation with us.
1. Information We Collect
When you book a session or contact us, we may collect:
– Name, phone number, and email address
– Appointment details (date, time, service booked)
– Payment information (processed securely through our payment partner; we do not store your card or bank details)
– Any information you voluntarily share with us during consultations, which is treated as confidential clinical information
2. How We Use Your Information
We use your information to:
– Confirm and manage your appointments
– Communicate with you about your bookings
– Process payments and issue receipts
– Improve our services and website
– Comply with legal and regulatory requirements
3. Confidentiality of Clinical Information
Information shared during therapy or consultation sessions is treated with strict professional confidentiality and is not shared with third parties, except:
– With your explicit consent
– Where required by law
– Where there is a risk of serious harm to you or others, in accordance with applicable professional guidelines
4. Payment Information
All online payments are processed through our authorized payment gateway partner. Mind Weavers does not store your card, UPI, or bank account details on its own servers.
5. Data Sharing
We do not sell or rent your personal information to third parties. We may share limited information with:
– Our payment gateway provider, to process transactions
– Service providers who help us operate our website, under confidentiality obligations
– Authorities, where required by law
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
7. Your Rights
You may contact us to:
– Request access to the personal information we hold about you
– Request correction of inaccurate information
– Withdraw consent for non-essential communications
8. Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings, though this may affect website functionality.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
For questions about this Privacy Policy or your personal data, contact:
**Mind Weavers Online LLP**
Government Medical College Campus, Kozhikode, Kerala, India
Email: [Insert email]
Phone: [Insert phone]
Terms and Conditions
**Last updated: [Insert Date]**
These Terms and Conditions (“Terms”) govern your use of the website and services offered by **Mind Weavers Online LLP** (“Mind Weavers”, “we”, “us”, “our”), operating from Government Medical College Campus, Kozhikode, Kerala, India. By booking a consultation or using our website, you agree to these Terms.
1. About Our Services
Mind Weavers is a psychology and rehabilitation clinic offering therapy and consultation services with qualified clinical psychologists and mental health professionals. Services may be delivered in person at our clinic or online, depending on what you book.
2. Booking and Payment
– All consultation sessions must be booked and paid for in advance through our website or authorized payment partners.
– Payment confirms your booking slot. Session timings are subject to practitioner availability.
– Prices for sessions are as displayed on our website at the time of booking and are subject to change without prior notice for future bookings.
3. Client Responsibilities
– You agree to provide accurate information at the time of booking, including contact details, so we can reach you regarding your appointment.
– You are responsible for joining sessions (in person or online) at the scheduled time. Late arrival may reduce your session duration.
4. Rescheduling
– Sessions may be rescheduled by contacting us at least [Insert Number] hours before the scheduled appointment, subject to practitioner availability.
5. Cancellations and Refunds
Cancellations and refunds are governed by our [Refund and Cancellation Policy](/refund-policy), which forms part of these Terms.
6. Confidentiality
All information shared during consultations is treated as confidential in accordance with applicable professional and ethical standards, except where disclosure is required by law (e.g., risk of harm to self or others).
7. Limitation of Liability
While we strive to provide quality care, Mind Weavers does not guarantee specific outcomes from therapy or consultation services. Our services are not a substitute for emergency medical or psychiatric care. In case of a medical emergency, please contact your nearest hospital or emergency services immediately.
8. Intellectual Property
All content on this website, including text, logos, and materials, is the property of Mind Weavers Online LLP and may not be reproduced without permission.
9. Changes to These Terms
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Kozhikode, Kerala.
11. Contact Us
For questions about these Terms, please contact us at:
**Mind Weavers Online LLP**
Government Medical College Campus, Kozhikode, Kerala, India
Email: [Insert email]
Phone: [Insert phone]
Refund and Cancellation Policy
**Last updated: [Insert Date]**
This policy applies to therapy and consultation sessions booked and paid for through the Mind Weavers Online LLP website.
1. Cancellations by You
– You may cancel a booked session by contacting us at least [Insert Number, e.g. 24] hours before the scheduled appointment time.
– Cancellations made within [Insert Number, e.g. 24] hours of the scheduled appointment may not be eligible for a refund, but may be rescheduled once, subject to practitioner availability.
2. Rescheduling
– You may reschedule a session to a later date at least [Insert Number] hours in advance, subject to practitioner availability, at no additional cost.
3. Refund Eligibility
Refunds will be considered in the following cases:
– The session is cancelled by Mind Weavers due to practitioner unavailability and an alternative slot cannot be arranged.
– You cancel the session within the permitted cancellation window (see Section 1).
– A technical or payment error results in duplicate or incorrect charges.
Refunds will generally **not** be provided for:
– No-shows or late cancellations outside the permitted window
– Sessions already completed or partially completed
– Change of mind after the session has commenced
4. Refund Process
– To request a refund, please contact us at [Insert email/phone] with your booking details and reason for the request.
– Approved refunds will be processed within **7-10 working days** from the date of approval.
– Refunds will be credited back to the original payment method / bank account used at the time of booking.
5. Contact Us
For any questions regarding cancellations or refunds, please contact:
**Mind Weavers Online LLP**
Government Medical College Campus, Kozhikode, Kerala, India
Email: [Insert email]
Phone: [Insert phone]
